Terms and Conditions — 1111 Bay Platform Usage Policy

01 Definitions & Introduction

These Terms and Conditions ("Terms") apply between 1111 Bay ("Platform", "we", "us") and any user of this platform ("you", "member", "player"). 1111 Bay is a licensed online gaming and Sports Betting platform operated for users in Bangladesh.

"Services" refers to the 1111 Bay website, mobile application, and all associated gaming services, deposit and withdrawal features, promotions, and customer support systems.

These Terms have been prepared in accordance with Bangladeshi law and regulations. In the event of any dispute, the original version of this document shall be considered final and binding.

02 Account Registration & Personal Information

Registration on 1111 Bay is completely free. However, you are required to provide accurate and complete personal information when opening an account. Creating an account with false or incorrect information is strictly prohibited and may result in account termination.

• Each person may register only one account. Multiple accounts ("multi-accounting") are strictly prohibited.
• It is the member's responsibility to keep their account password confidential. Sharing account access with any third party is not permitted.
• Any unauthorized or suspicious activity detected on your account must be reported to the 1111 Bay support team immediately.
• Verification of the mobile number and email address provided at registration is mandatory.

03 Age Verification & Eligibility

1111 Bay's services are strictly for users aged 18 and above. Account registration or gameplay by minors is completely prohibited and may be subject to legal penalties.

1111 Bay may request proof of identity from you at any time for age verification purposes. In cases of suspected violation, we reserve the right to temporarily suspend the account.

04 Deposit & Withdrawal Policy

1111 Bay supports Mobile Banking, Nagad, Rocket, and other local payment methods. Deposits are generally credited to your account instantly. Withdrawal requests are typically processed within 24 hours.

• The minimum deposit amount may vary depending on the payment method selected.
• Withdrawals can only be made to the same payment method used for the deposit.
• Bonus funds must meet the specified wagering requirements before any withdrawal can be made.
• 1111 Bay reserves the right to place a hold on withdrawals in the event of unusual or suspicious transactions.
• All transactions are processed in Bangladeshi Taka (BDT).

05 Bonus & Promotion Terms

1111 Bay regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which should be read carefully before claiming.

• Welcome Bonus: Available to new members only; limited to one claim per account.
• Wagering Requirement: A specified betting multiplier must be completed before bonus funds can be withdrawn.
• Validity Period: Each bonus has a fixed validity period; once it expires, the bonus is automatically cancelled.
• Game Restrictions: Certain bonuses are only applicable for use on specific games.
• Attempts to abuse or exploit bonuses may result in account termination.

1111 Bay reserves the right to modify, amend, or cancel any bonus offer at any time. Visit our Promotions page to stay up to date with the latest offers.

06 Betting & Gaming Rules

Each game and betting section on 1111 Bay has its own rules. The general betting rules are as follows:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, 1111 Bay reserves the right to void or restart that round.
• In Sports Betting, if a match or event is cancelled, bets will generally be refunded.
• Minimum and maximum bet amounts may vary by game.
• Any winnings obtained by exploiting a technical error will be voided.

07 Prohibited Activities

The following activities are strictly prohibited on 1111 Bay and will result in immediate account termination:

• Operating multiple accounts or using another person's account.
• Attempting to manipulate the bonus system or claiming bonuses under multiple identities.
• Attempting to damage the system through hacking, malware, or any form of technical manipulation.
• Threatening, harassing, or misleading other members.
• Using the platform for money laundering or any form of illegal financial activity.
• Collusion or coordinating with other players to gain an unfair advantage.

08 Account Closure & Suspension

You may request account closure at any time through customer support. 1111 Bay reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of these Terms and Conditions.
• Failure to pass identity verification or provision of false information.
• Extended account inactivity (12 months or more).
• Upon a self-exclusion request under the Responsible Gaming policy.

If there is a valid balance at the time of account closure, it will be returned in accordance with the standard process — unless the closure is due to a breach of terms, in which case this does not apply.

09 Limitation of Liability

1111 Bay always strives to deliver uninterrupted and reliable service. However, 1111 Bay's liability is limited in the following areas:

• Any loss resulting from internet disconnection or device-related issues.
• Delays or errors caused by third-party payment providers.
• Unexpected technical failures or server downtime.
• Losses resulting from the user's own negligence or error.

Gaming is a form of entertainment and carries financial risk. 1111 Bay is not directly liable for gambling addiction or financial losses. We always encourage responsible gaming.

10 Changes & Updates

1111 Bay reserves the right to modify or update these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or mobile number.

Continued use of the platform after an update constitutes acceptance of the revised terms. We recommend checking this page regularly.