1. Home
  2. Responsible Gaming

Responsible Gaming — 1111 Bay Safe Gaming Guidelines

Gaming is meant to be fun, not stressful. 1111 Bay believes every member has the right to enjoy gaming in a safe and healthy way. Here you will find everything you need to know about responsible gaming.

Your well-being is our priority

What is responsible gaming and why does it matter?

Responsible gaming means keeping gaming as a controlled part of your entertainment — where you decide how much you play, how much time you spend, and how much money you use. At 1111 Bay, we never present gaming as a source of income. It is entertainment, and that is the mindset you should bring to it.

Many people in Bangladesh are new to online gaming, so building good habits from the start is essential. Some players chase their losses by placing bigger bets after a losing streak — that's one of the biggest warning signs. Responsible gaming helps you break that cycle.

Responsible gaming principles at 1111 Bay

We follow a set of core principles with our members' well-being in mind. These are not just rules — they are our commitments:

  • Play for entertainment: Gaming is always for entertainment — it is not a solution to problems or a way to ease financial pressure.
  • Set your budget in advance: Only spend what you can afford to lose without it affecting your daily life.
  • Stick to your time limit: Decide how long you will play each day and stick to it.
  • Do not make decisions based on emotion: Placing big bets out of frustration after a loss only makes things worse.
  • Take a break: Take regular breaks instead of playing for long stretches at a time.
  • Do not play under the influence of alcohol or when fatigued: It impairs your judgement.
Keep in mind: There are no guaranteed wins in gaming. Every outcome is random. Never assume that a losing streak means a win is due.

Quick Checklist

1
I play for entertainment, not as a source of income.
2
I always set a budget in advance and stick to it.
3
I don't chase my losses by placing more bets.
4
I never play beyond my set time limit.
5
Spending time with family and friends matters more to me than gaming.
6
I never play with borrowed money.
If you answered yes to all of these, you're keeping up healthy gaming habits. If not, read the guidelines below.

Need help?

If you feel gaming is getting out of control, our 24/7 support team is always here for you.

Via live chat Get in touch — we offer support in Bengali.

How does 1111 Bay ensure responsible gaming?

Our Protection Tools & Commitments

Setting a Deposit Limit

You can set your own daily, weekly, or monthly deposit cap. Once set, increasing the limit is not straightforward.

Session Time Limit

Set automatic alerts or a session logout after a specified time so you do not end up playing for longer than intended.

Cooling-Off Period

If you need a short break, you can activate a cooling-off period lasting anywhere from 24 hours to 30 days. Your account will be inaccessible during this time.

Self-Exclusion

If you need an extended break, you can activate self-exclusion for a period ranging from 3 months to 5 years. Reversing this is not easy.

Minor Protection

No one under 18 can open an account. Our identity verification process is strict. Parental controls are also available to help protect children in the household.

Setting a Loss Limit

Once your losses reach a set threshold, the game will automatically stop — this feature protects you from significant losses.

Recognise the Signs of Addiction

Gaming addiction develops gradually — many people do not notice it happening. Ask yourself the questions below. If most of your answers are yes, it may be time to seek help.

!
Do you feel very upset or angry when you lose?
!
Do you keep coming back to chase your losses?
!
Have you ever lied to family or friends about your gaming?
!
Have you spent money meant for essential expenses on gaming?
!
Do you feel restless or anxious when you cannot play?
!
Is gaming affecting your work, studies, or relationships?
If two or more of these signs apply to you, please reach out to us via live chat or consider the self-exclusion option.

How to build healthy gaming habits

Responsible gaming does not mean giving up gaming. It means playing mindfully and enjoying it. Following the steps below will ensure gaming remains a positive experience.

Set a budget before each session

Only deposit what you can afford to lose without impacting your daily life. Never play with borrowed money or your savings.

Set a session timer

Set a timer on your phone before you start playing. When it goes off — no matter what — step away. It may feel difficult at first, but it gets easier with practice.

Set a Win Target Too

Set a win goal alongside your loss limit. Once you hit it, stop — don't let greed push you further.

Keep other hobbies and interests in your life

Gaming is just one part of life. Time with friends and family, exercise, and hobbies are just as important.

Keep a Gaming Diary

Tracking how long you play, how much you spend, and how you feel helps you understand your own patterns.

Limit control tools available at 1111 Bay

You can activate these tools from your account at any time

Tool name Description Time Limit Status
Deposit Limit Set a maximum deposit limit on a daily, weekly, or monthly basis Daily / Weekly / Monthly Active
Loss Limit Automatic stop when losses exceed a set amount Daily / Weekly / Monthly Active
Session Time Limit Auto-logout or alert after a defined period of inactivity 30 minutes – 8 hours Active
Bet Limit Set a maximum amount per bet Per bet Active
Cooling-Off Account temporarily suspended for a set period 24 hours – 30 days Active
Self-Exclusion Long-Term Account Deactivation 3 months – 5 years Active
Reality Check Reminders showing how long you have been playing at set intervals Every 30/60/90 minutes Active
How to activate: Log in to your account and go to "Account Settings > Responsible Gaming" to activate any of these tools. Contact us via live chat for assistance.

Responsible Gaming — Frequently Asked Questions

Frequently asked questions

Once Self-Exclusion is activated, your account cannot be reactivated before the chosen period ends. When the period expires, you will need to actively request reactivation — it will not happen automatically. This protection is intentionally designed this way.

Lowering your deposit limit takes effect immediately. However, requests to increase the limit require a seven-day waiting period. This delay is intentional — it gives you the chance to reconsider decisions made in the heat of the moment.

Change your password immediately and enable two-factor authentication (2FA). If a minor has accessed your account, notify our support team right away — we will act promptly. Accounts are strictly for use by the registered account holder only.

Reach out to a mental health professional or counselor in Bangladesh. You can also let us know via 1111 Bay's live chat — we can point you to local support resources. Remember, asking for help takes courage.

No, it is strictly prohibited. 1111 Bay follows a rigorous age verification process. National ID or proof-of-age documents are verified at the point of registration. If an underage account is identified, it is closed immediately.

A cooling-off period is a temporary break lasting from 24 hours up to 30 days. Your account returns to normal once the period ends. Self-exclusion is a longer-term measure — from 3 months up to 5 years — and does not reactivate automatically when it expires; you must submit a manual request. Self-exclusion is the right choice for more serious concerns.

Play Safe, Stay Happy

Responsible gaming at 1111 Bay is more than a policy — it's our commitment. Join today and set up your personal protection tools.

Register Now Log in
বাংলা